Broad Street Cyber respects your privacy. This Privacy Policy explains how Broad Street Cyber, referred to as “Broad Street Cyber,” “we,” “us,” or “our,” collects, uses, discloses, and protects information when you visit broadstreetcyber.com, submit a form, communicate with us, or otherwise interact with our website and services.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Business name
- Email address
- Telephone number
- Job title
- Information included in contact, consultation, support, or service-request forms
- Communications and correspondence sent to us
- Information necessary to evaluate or provide requested services
Do not submit passwords, access keys, protected health information, payment-card information, government identification numbers, or other highly sensitive information through a general website contact form.
Information Collected Automatically
When you access the website, we or our service providers may automatically collect limited technical and usage information, including:
- Internet Protocol address
- Approximate geographic region derived from an IP address
- Browser and device type
- Operating system
- Referring and exit pages
- Pages viewed
- Links or buttons clicked
- Date and time of access
- Session duration
- General navigation paths
- Error, performance, and security-event data
- Cookie or similar technical identifiers
We may use pseudonymous identifiers to distinguish sessions or understand website activity. Pseudonymous data is not intended to identify you by name, but it may still qualify as personal information under certain laws.
2. How We Use Information
We may use collected information to:
- Respond to inquiries and service requests
- Schedule consultations
- Prepare proposals or discuss potential engagements
- Provide and improve our website and services
- Understand website usage and performance
- Diagnose technical problems
- Detect, investigate, and prevent fraud, abuse, attacks, or unauthorized activity
- Maintain network and information security
- Communicate about services or business matters
- Comply with legal, regulatory, contractual, and professional obligations
- Establish, exercise, or defend legal claims
We do not use contact-form information for unrelated purposes without an appropriate legal basis or additional notice.
4. How We Disclose Information
We may disclose information to:
- Website hosting, cloud, email, analytics, security, customer-management, and technical-service providers
- Professional advisers, including attorneys, accountants, insurers, and auditors
- Law-enforcement agencies, regulators, courts, or other parties when required by law
- Parties involved in investigating fraud, cyberattacks, threats, abuse, or unlawful activity
- A purchaser, investor, successor, or adviser in connection with a merger, financing, reorganization, acquisition, or sale of business assets
- Other parties at your direction or with your consent
Service providers may process information only for authorized business purposes and subject to applicable contractual obligations.
5. Sale and Targeted Advertising
Broad Street Cyber does not sell personal information for money.
Broad Street Cyber does not currently use website information for cross-context behavioral advertising.
Some state laws define “sale” or “sharing” broadly. If our practices change, we will update this Privacy Policy and implement any legally required opt-out mechanism.
6. Data Retention
We retain information only for as long as reasonably necessary to:
- Respond to inquiries
- Maintain business and service records
- Provide requested services
- Meet security, legal, tax, accounting, insurance, and contractual requirements
- Resolve disputes
- Enforce agreements
Retention periods vary depending on the type of information, the purpose for collection, and applicable obligations.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
No website, network, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your state or country of residence, you may have rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain a portable copy of certain information
- Opt out of qualifying sales, sharing, targeted advertising, or profiling
- Withdraw consent where processing relies on consent
- Appeal a denied privacy request
- Receive equal service without unlawful discrimination for exercising privacy rights
To submit a request, email info@broadstreetcyber.com with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. Authorized agents may be required to provide evidence of their authority.
9. Global Privacy Control
Where required by applicable law and technically supported, we will treat a recognized Global Privacy Control signal as a request to opt out of qualifying sales or sharing for the browser or device sending the signal.
Global Privacy Control is increasingly recognized by several U.S. states as a valid browser-based privacy request.
10. Email and Business Communications
When you contact us, we may respond using the information provided.
We may also send relevant business communications when permitted by law. You may opt out of nonessential promotional emails through the unsubscribe mechanism provided in the message or by contacting us.
Service-related, security, transactional, or legal notices may not be subject to promotional opt-out requests.
11. Third-Party Websites
The website may link to third-party websites or services. Broad Street Cyber does not control their privacy, security, content, or business practices.
Review the privacy policy of each third party before submitting information.
12. Children’s Privacy
The website and services are intended for business users and are not directed to children under 13.
We do not knowingly collect personal information from children under 13 through the website. Contact us if you believe a child has submitted personal information so that we can evaluate and delete it where appropriate.
13. International Visitors
Broad Street Cyber is based in the United States. Information submitted through the website may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or services.
The revised policy will display a new “Last Updated” date. Where legally required, we will provide additional notice or obtain consent before materially changing how previously collected information is used.
15. Contact Us
For privacy questions or requests:
Broad Street Cyber’s public website lists this email address and telephone number as its contact information.